Loading Issues
If you are trying to use Kiip and encounter a broken loading page by following these steps, you should be able to troubleshoot and resolve the issue.
Visit the Kiip homepage and ensure you are logged in: This should resolve most issues since you may have reached a page requiring you to be logged in.
If you are still having trouble.
Check your internet connection: A poor internet connection is one of the most common causes of a broken loading page. Make sure you're connected to a stable internet connection.
Clear your browser cache: Sometimes, a broken loading page is caused by outdated or corrupted cache files stored in your browser. Clearing your browser cache can often solve the issue.
Try a different browser: If you're still experiencing a broken loading page, try opening the page in a different browser. This can help you identify whether the issue is with the page or with your browser.
Restart your computer or phone: Sometimes, a simple restart can solve various technical issues, including a broken loading page.
If you're still experiencing issues, contact us at support@kiipco.com, and we can work with you to solve the problem.