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Inviting an Assistant to Kiip

One of the many features of Kiip is that it allows you to invite a trusted person to upload documents, share, and chat with your case manager or social worker on your behalf.

Why may you add an assistant to Kiip? There are many reasons, you aren't technologically savvy and want someone to be able to help, you don't have regular internet access and need someone to be able to share documents on your behalf, someone else has access to the document you need, and you want them to share it with a caseworker on your behalf.

Who should I add as my assistant? We recommend adding someone you trust who will be helping you navigate applying for benefits and services. This could be a child, parent, partner, or another trusted individual you know.

  • Click the Assistants button on the left sidebar of your screen. If you are using a mobile device, select the hamburger button (three bars) on the top right of your screen.

  • Click the Invite an Assistant button from the center of the screen.

  • Enter their email address.

That's it! They will receive an email inviting them to join you on Kiip to help you upload and share your documents.